17
Unit
Working, Playing
(chapters 8-11)
The touring group acquires
labor credits. The purpose of this unit
is to consider the nature and role of work in modern life. There should be dignity in all work; it
should be distributed among all citizens; a leisure class, if permitted, will
make increasing demands on others; with proper efficiency, planning, and control,
no one need work more than half the typical working day in modern society.
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Illustrations
The concepts in Walden Two are often illustrated in daily
life. Below are students' illustrations
of three concepts in this unit. Supply
additional examples yourself of these or other key concepts in this unit.
Labor
credits (45). "Our family unit has operated over the past 23 years
somewhat on the labor credit principle.
All services were free to family members. There were of course different providers of different
services. Actual entries were not made
in ledgers, but the chores were always being evaluated and willingness levels
changed.
"For example, bringing
in wood in the fall was an eagerly awaited chore when we were children, but
now that we are young adults the willingness level of that chore has changed
dramatically. That chore would have
been rated about a .4, but now it is a definite 2.
"A chore that my
father, my two older sisters and I all hate is going to the dump. We all rate that as a solid 2. But my
16-year-old sister rates that as .6. It's another excuse for her to drive all
over town! Past history shows that the
willingness level of that chore changes at about age 17."
Social
engineering (71). "After graduating from high school, I worked in a fast-food
store for several years and gradually worked my way up to a supervisory
position. I was in charge of about 10
to 12 college students, and it was my job to train them and then keep them
happy and productive in their work.
"I got some of my ideas
from watching supervisors in businesses all over tow-n. In one supermarket where I often shopped,
the head guy was on everyone's back all the time-telling baggers to hurry up,
checking on the cashiers, and asking why shelves weren't stocked, always with a
negative, critical tone. Most of the
employees worked hard, or pretended to work, when this manager was around, but
they quit as soon as he disappeared. He
was dictatorial and people worked only for that reason. They certainly didn't care about him, the
store, or even the customers.
"In a restaurant across
town things were very different. This
place was a combined restaurant and deli, and the guy in charge, sort of a head
waiter and counter manager, ignored the other employees completely, and so
they stood around and just gabbed while customers needed water, menus, or their
orders. They even overlooked customers
trying to get their attention. The
whole approach was laissez-faire and nobody was happy-not the waiters, not the
customers, not even the head waiter himself.
After some months, that place changed ownership.
"I decided to try the
obvious third approach-paying attention to my workers, giving plenty of
support. For each new person, I
explained the goals of the fast-food service and the particular contribution
the new person would make. Then I
trained that person as fully as possible, pointing out how each part of the
training contributed to the overall goal.
And then I tried to stay off their backs. Instead, I let them know when they did a good job and tried to
keep motivation as high as possible.
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"Part
of the success, I discovered, was to let the workers make some of the decisions
themselves making them feel
responsibility for the overall success of the business. Some of them actually seemed to enjoy the
work quite a bit, trying to increase their speed, find new ways to put on the
condiments, and so forth. I really
think our customers enjoyed coming in partly due to the obvious team spirit
among our work crews, all because I tried to accent the positive and not ignore
anyone.”
Conditioned
reflex (77). "My mother, with six kids, was a busy
woman, and one of us was always sick.
For the sake of efficiency, she always put a big green garbage bag at the
head of the sick child's bed-for refuse of all sorts, including handkerchiefs,
bandages, and medicine bottles) and even in case we had to vomit.
"After
several illnesses, once with the measles I remember in particular, I began to
associate those bags with feeling awful.
And then I discovered I felt queasy just bringing the bag to my mom for
use with one of my brothers. It was a
conditioned reaction, certainly, for I was not sick at all.
"But
that was long ago and since I've been married that reaction has changed. My husband uses these bags for leaves and
then bonfires, for we live out in the country.
I love the smell of the leaves burning, and I enjoy frolicking with Jim
in the process. My earlier sensation actually
has been replaced by a very slight but pleasant glow on seeing the bags, at
least in the fall."